Shipping and Returns
What does shipping cost? +
Shipping costs are a flat rate of $15 for orders under $299.
We offer free delivery on all orders $299+.
When will my order ship or be delivered? +
Once an order is placed, we estimate shipping and delivery dates based on item availability and your selected shipping preferences. Estimated shipping dates are provided during the checkout process based on your chosen shipping provider.
What is the return policy? +
LifePro Shield offers free exchanges within 30 days of receiving the product for issues related to fitment, color selection, or damaged goods due to shipping errors. Armor-plated products are excluded from free exchanges. Exchanges for reasons other than shipping errors on our part or carrier damage may incur a shipping cost.
Exchange requests require approval; contact us at customerservice@lifeproshield.com or call 240-690-2838.
Does LifePro Shield provide international shipping? +
*LifePro Shield only ships within the United States.
Please note we are unable to ship to the following states:
- New York
- Connecticut
*International shipping may be possible with government provisions. Contact us directly for more information.
Product Information
What materials are used in LifePro Shield’s body armor products? +
Our body armor is constructed using polyethylene, making it robust enough for military use yet tailored to meet the needs of LifePro individuals.
Are LifePro Shield’s armor plates subjected to NIJ testing or any other independent and in-house testing? +
Yes, our armor plates undergo rigorous NIJ testing, in-house testing, and a comprehensive six-shot test, all conducted in the United States. You can watch videos of these tests on our website and social media platforms for your peace of mind.
Do LifePro Shield’s products come with a warranty? +
We offer an "Incident Guarantee." If our armor saves your life, we'll replace it for free. Simply provide the original armor, proof of purchase, and a police report. In this way, we can guarantee the quality of our products.
Is there a product testing program for individuals, or is it exclusively for dealers and wholesalers? +
We don’t offer new plates for those specifically interested in product testing. However, we have established a specialized sample program aimed at catering to dealers and wholesalers looking to assess our armor.
General Questions
Is it within the law to purchase body armor from LifePro Shield? +
Yes, it is legal to purchase body armor from LifePro Shield. However, please be aware that body armor may be restricted or prohibited in certain states, so it’s important to check your local regulations before making a purchase.
Is it permissible to travel with body armor from LifePro Shield? +
Travel regulations regarding body armor may vary depending on your location. Always check local laws and regulations to ensure compliance when traveling with body armor.
What is the recommended method for cleaning my carrier from LifePro Shield? +
To clean body armor plates and carriers, spot clean with mild soap and water for minor stains, air dry, and reassemble. Wipe armor plates down, inspect for damage, and air dry before reassembly. Always refer to our manufacturer-specific care instructions.
Do I require side plates when using LifePro Shield’s body armor products? +
Whether you need side plates depends on your specific needs and preferences. However, side plates can provide additional protection to certain areas of your body, such as your kidney and liver.